At WATSCHION LIMITED (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website Wastchion.co.uk or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect different types of information to provide and improve our services to you.

Personal Information

When you use our services or interact with us, we may collect the following personal information:

• Contact Information: Your name, email address, postal address, and phone number.
• Payment Information: Payment details necessary to process purchases.
• Transactional Information: Information related to your purchases, sourced watch requests, or watch sales.
• Device Information: IP address, browser type, operating system, and information about how you use our website.

Non-Personal Information

We also collect non-identifiable data, such as aggregated usage statistics, which helps us improve our services and enhance user experience.

2. How We Use Your Information

We may use the information we collect for several purposes, including:

• Providing and Improving Our Services: To process orders, respond to requests, and manage customer accounts.
• Communication: To send transactional and promotional emails related to our services. You can opt out of promotional emails at any time.
• Personalization: To tailor our website and offers to your preferences and interests.
• Legal Obligations: To comply with applicable laws, regulations, and our legal obligations.

3. How We Share Your Information

We respect your privacy and will only share your information under the following conditions:

• With Service Providers: We may share your information with trusted third-party vendors who help us operate our business, such as payment processors and shipping providers. They are obligated to keep your information confidential and use it only to perform their services.
• Legal Compliance: We may disclose information if required by law, legal process, or government request, or to protect our rights, property, or safety.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.

4. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

5. Data Security

We take data security seriously and employ technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

As a user within the UK and EU, you have certain rights under data protection laws:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to correct any inaccurate or incomplete information.
• Deletion: You may request deletion of your personal data, subject to certain legal limitations.
• Restriction: You may ask us to restrict processing of your data in certain cases.
• Portability: You have the right to receive your data in a machine-readable format, where technically feasible.

To exercise any of these rights, please contact us at support@wastchion.co.uk.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and personalize content. Cookies help us improve the website and deliver a better experience. You can set your browser to refuse cookies or to alert you when cookies are being used, but please note that some parts of our site may not function properly without them.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page. Continued use of our website after any modifications signifies acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or would like to exercise your data protection rights, please contact us:

WATSCHION LIMITED
Email: support@wastchion.co.uk
Trading Address: 5 Sherwood Crescent, Market Drayton, TF9 1NH